Anssi Vanjoki (EVP, Markets) talks about the Nokia N97
In this video Anssi Vanjoki about the Nokia N97. He notes that it has been a tremendous success for Nokia in terms of how many have been shipped and how much money it has made Nokia, but it has been a disappointment in terms of the experience quality for the consumers. He moves on to describe how Nokia fixed the situation (PR 2.0) and how Symbian^3 will be ensuring it does not happen again.
Duration : 0:4:55
[youtube EBah223no8Y]
Tags: Anssi Vanjoki, firmware, N97, Nokia, Nokia N97, quality, Symbian^3
March 9th, 2010 at 11:46 am
no , unfortunately..
no , unfortunately..
March 9th, 2010 at 11:46 am
Do someone knows if …
Do someone knows if symbian v3 will be available for this useless device…
March 9th, 2010 at 11:46 am
i am surprised that …
i am surprised that sometimes a big company will admit that they did something wrong… at least we didn’t got BS…
March 9th, 2010 at 11:46 am
the iPhone …
the iPhone experience is nothing like the N97experience because unlike the N97 It actually works.
March 9th, 2010 at 11:46 am
I feel swindled by …
I feel swindled by Nokia
March 9th, 2010 at 11:46 am
Nexus, no reason to …
Nexus, no reason to go for the N97, if u want a Nokia phone wait for the n98 (its coming in the summer/end of spring).. n98 will run symbian^3
March 9th, 2010 at 11:46 am
avoid the n97 dude …
avoid the n97 dude choose between the iphone and the nexus if you need flash player alot go for the nexus if u like apps and games and stuff go for the iphone
March 9th, 2010 at 11:46 am
i wish i can return …
i wish i can return my phone
March 9th, 2010 at 11:46 am
loool i want to …
loool i want to tell u this is my last phone from nokia my next phone will be an iphone
March 9th, 2010 at 11:46 am
My N97 sucks, …
My N97 sucks, problems over problems. Not one day without minimum one restart. This was definitly my last phone from Nokia.
March 9th, 2010 at 11:46 am
Will the N97 be …
Will the N97 be upgraded to Symbian^3, if not I want my money back because N97 software sucks
March 9th, 2010 at 11:46 am
You’ll never hear …
You’ll never hear Steve Jobs say anything like this, even though the iPhone is quite glitchy and lacks many of the features that high-end Nokia phones have.
Hats off to Nokia.
March 9th, 2010 at 11:46 am
I wanna buy a phone …
I wanna buy a phone.
Should I go with N97 or a Nexus One ?
March 9th, 2010 at 11:46 am
Thanks Rafe, great …
Thanks Rafe, great interview. Good to hear such honesty from the man at the top, it gives me more confidence in the company. The moral to this story is: don’t buy an immature product! Wait at least 12 months before buying any complex gadget so that most of the bugs have been sorted out.
March 9th, 2010 at 11:46 am
We weren’t miced up …
We weren’t miced up – originally we were going to cut the interviewers / questions (keep flow), but left a few bits in to give a sense of what it was like. Wont be doing this so much in future videos. Thanks for feedback.
March 9th, 2010 at 11:46 am
@zsolti256 Unstable …
@zsolti256 Unstable software, memory out errors etc. Whether it impacted you depended on use cases.
The 5800 had a bit of this in the first few fiirmware, but was generally ok by v12 and certainly by v21 (and arguably less of an issue to begin with). Hence very little noise around 5800 compared to N97.
March 9th, 2010 at 11:46 am
@Chrispy7 I don’t …
@Chrispy7 I don’t really buy into this argument to be honest. Are there specific function you think Nokia promised, but were not delievered? And while the N900 has recieved consumer attention in some countries (notably the UK), it has no where near the push that a tpyical high end Nokia device has… mainly been online driven.
But yes you can argue that Nokia could have better communicated N900 status.
March 9th, 2010 at 11:46 am
Nice video Rafe, …
Nice video Rafe, but the audio from the interviewers is quite low.
March 9th, 2010 at 11:46 am
Its well known in …
Its well known in the geek community but not to the end consumer which is rather a different matter. Your comment surely dosnt excuse the lack of functions which were promised by Nokia to have been added by now. The N900 and its consumers have been treated very poorly… just like the N97 and its happening right now.
March 9th, 2010 at 11:46 am
@Chrispy7 N900 is …
@Chrispy7 N900 is well known as step four of five… so I think the missing element in that regard are more explained by this. i.e. it’s almsot a test bed.
March 9th, 2010 at 11:46 am
Standard,
Q/A for …
Standard,
Q/A for complex devices will grow as an issue. The need to ship early remains an economic imperative that drives the requirement to think quality in a very structured manner to mitigate chaos. Let’s continue to enjoy the ride
Peter
March 9th, 2010 at 11:46 am
I simply dont …
I simply dont believe him. N900 being one glaring example it STILL requires software patching it doesnt even have MMS yet (native). Very very shoddy from Nokia.
March 9th, 2010 at 11:46 am
what was this big …
what was this big software problem with the n97?? I have a 5800.
March 9th, 2010 at 11:46 am
@RobertHallVidz The …
@RobertHallVidz The reference as to v20/v21, which does fix many of the issues. I imagine we will see another firmware for N97 fmaily though.
March 9th, 2010 at 11:46 am
Hi Rafe, I’m …
Hi Rafe, I’m guessing the version that fixes the N97 is V2x.xx. as v21 is already available. Any scheduled/expected date?